Tuesday, January 31, 2012

Kia Optima + Blake Griffin. Not your average spokesman. Not your average midsize sedan.

Thank you Kaitlin for your great review!

"I recently had my car stolen and couldn't wait around to see if it would be found so I went in search of a new car. My parents live next to a Kia salesman and suggested I go down and check out their cars. My intention had been to buy a car in March after taxes had come back so I was less than excited about going 3 months earlier than I had planned. Kia's weren't something I had really considered - I've only ever owned Honda's, but I needed somewhere to start so I gave it a shot.

The lot is really nice and fairly large. I started at the used cars which were all fairly priced at or below KBB (they have no problem showing you KBB on the car if you haven't already checked it). Joe was the salesman and was extremely patient with me while I asked questions. I appreciated the fact that he was so quick to get me test driving cars. I'd never been car shopping on a big lot (my car that was stolen was purchased from one of those little side of the road places) and wasn't quite sure what to expect. I love that I didn't feel pressured at all and that I felt like I was really being listened too when I said I didn't like something about a car (there was no trying to get me to go back to a car once I said I didn't like something). I also appreciated that I didn't get smothered - we were given plently of room/space to walk around and check out cars without having someone with us for every second (for me I felt more comfortable being able to speak my mind unfiltered with my mom and boyfriend than if we had a salesman tailing us).

I drove probably 3-4 cars and wound up really liking the 2012 Kia Soul ! (I'm still not a fan of those hamster commercials!). Even though I liked it I wasn't totally comfortable that I didn't at least look around at other lots just in case (I'm the type that needs to check out all my options first). Joe was really cool about me wanting to go look at other lots - they didn't do anything to try to talk me out of looking at their competitors which was nice. It says a lot about their confidence in their brand/lot. I checked out the Nissan place across the street and also a Scion dealer and ended up back at Kia.

The Soul comes in a few models and I wasn't exactly sure what I would be able to afford since I'd budgeted for March and not the end of December. They were very patient with me and actually ran numbers on both models I was looking at with out me having to ask instead of just trying to pressure me in to the more expensive ! model. It worked out that they were able to get the ! in to my price range and then came the fun financing part.

The guy who helped us was fairly new the position but not the company. He was extremely detailed with everything he explained and if I said no then he just moved on. This being my first experience I really had no idea how great they were. I went with my cousin over the weekend to help her buy a car and the finance lady at a lot in Fife actually told her that she knew people who's transmission's fell out and that she NEEDED to have a warranty that my cousin being a single mom who hadn't planned on having a car payment (a tree parked itself on her car) couldn't afford. It seemed like the lady was trying to scare her in to buying something she didnt have money for. I didn't have that at all at Kia. If I said no that that was it and they moved on.

Needless to say it was a great experience and I would definitely recommend checking them out. The follow up has been great too - I got calls the next day and then about a week later to see if I had questions and to make sure I was still enjoying the car." - Kaitlin B.

Yelp2

Monday, January 30, 2012

Stop in for an oil and filter change, plus a tire rotation, for only $34.95!

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Neglecting oil changes is hazardous to your engine's health, especially if you drive under severe driving conditions, which most people do. So, treat your car to a little pick-me-up today. Stop in for an oil and filter change, plus a tire rotation, for only $34.95! Click here to print your coupon.

Wednesday, January 25, 2012

The power to surprise doesn't end with the purchase of your Kia...

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Registering your new Kia with MYKIA give you added value by allowing you to view or download your vehicle owner's manual and many other free tools available 24/7!  Click here to get started. 

Tuesday, January 24, 2012

Kia Motors America Embraces Live Chat

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CONTACT AT ONCE! AND KIA MOTORS AMERICA ENABLE 500TH DEALERSHIP WITH ADVANCED DEALER CHAT SOLUTION

More than 100 dealers per month added since Mid-September.

Contact At Once! (Auto Dealer Chat), the leading dealer chat provider to the automotive industry, and Kia Motors America (KMA) (Kia) today announced the achievement of a milestone -- enablement of the 500th Kia dealership with dealer-to-buyer chat capabilities, which allows for a real-time personal communication between a prospective Kia customer and a Kia dealership sales representative. Kia holds the distinction of being the first OEM to define and implement a comprehensive chat strategy for its dealer network. Kia uses chat to increase by 25 percent the number of online car shoppers that schedule appointments with dealerships while visiting tier one, tier two, and tier three websites as well as third party automotive websites.

"Utilizing Contact At Once! with 500 Kia dealerships speaks to KMA's commitment to customer satisfaction and is a reflection of the value the Kia brand provides consumers with a host of standard technology, safety, and convenience features in all its vehicles," said Michael Sprague, vice president of marketing & communications, KMA. "The use of dealer-to-buyer chat capabilities provides Kia dealers another way to connect with new, younger, more online oriented and more affluent customers who have been taking an interest in our attractive, fuel-efficient and fun-to-drive vehicles such as the Optima, Sorento and Soul."

In November 2011 alone, each Kia dealer accepted an average of 93 inbound chat requests from online shoppers. This number includes chats that originated on Kia.com, regional Kia sites, as well as shoppers on dealership-specific websites.

"Kia sustained record growth in 2011 and we have been honored to provide the brand with enabling technology," said John Hanger, CEO, Contact At Once! "It has been rewarding to see more car shoppers connecting with Kia as the brand deployed our solution."

The Contact At Once! chat solution is in use in thousands of dealerships across North America. Shoppers can connect with dealers via icons or photo-enhanced greetings placed on OEM and dealer websites as they navigate the Internet. The Contact At Once! dealer chat solution is centered on real-time personal communication between a car shopper and a dealership sales person.

Once added, Contact At Once! software displays a presence-aware chat icon whenever a dealership representative is online and available. Dealers can easily answer chat requests anytime from their laptops or PCs, or via their smartphones and mobile devices using a free mobile chat app provided by Contact At Once!

KMA affiliated dealerships interested in gaining the most out of dealer chat on their websites should visit Auto Dealer Chat Schedule to request a demonstration.

About Contact At Once! Contact At Once! is the leading automotive chat software provider and operator of the industry's only dealer chat network connecting more than 9,000 auto dealers with the websites car shoppers visit most often. Adding Contact At Once! dealer chat software to a website typically increases a dealership's sales conversations by at least 25 percent. Named to the Inc. 500 as one of America's fastest growing businesses, Contact At Once! is headquartered in Atlanta, Georgia. For more information about the company's auto dealer chat product, please visit: Auto Dealer Chat.

About Kia Motors America Kia Motors America is the marketing and distribution arm of Kia Motors Corporation based in Seoul, South Korea. KMA offers a complete line of vehicles through more than 755 dealers throughout the United States and serves as the "Official Automotive Partner of the NBA." In 2011, KMA recorded its best-ever annual sales total and became one of the fastest growing car companies in the U.S. Kia is poised to continue its momentum and will continue to build the brand through design innovation, quality, value, advanced safety features and new technologies.

Source: .theautochannel.com